IT Business Analyst - OTC

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An exciting opportunity has arisen to contribute to Haier Europe. The Company is on a journey to achieve ambitious business growth and leadership objectives in the region, and we need someone who is passionate, proactive, self‑driven and motivated to join a team of open‑minded individuals.

What You Will Do

As IT Business Analyst Order to Cash (OTC), you will act as a single point of contact (SPOC) toward all the functions that have a stake in the Order to Cash related processes (sales, supply chain, finance), supporting them in defining their needs, while collaborating with all the different IT technical partners (internal/external) to deliver the most efficient digital solution to the business.

• Work with the Company organizations (or functions) to help them improve their processes and systems with the aim of helping the company solve existing business problems and/or better achieve their goals.
• Be the first IT point of reference for the Business Units for all processes in its area, in collaboration with the other IT functions, across the entire architecture. Owns the functional OTC/OTD solutioning on SAP landscape.
• Contribute to the design, development, and delivery of new solutions and to enhance the existing ones.
• Conduct monitoring analyses of the Sales processes to identify improvement opportunities.
• Responsible for collecting and analyzing the Business Requirements and translating them into functional specifications for the development teams.
• Collect BU requirements and address solutioning phase, guaranteeing the deliverables meet the expectations in terms of functionality.
• Monitor development activities, act as a facilitator in resolving blocks or problems. Within a project, manage and lead specific tasks or streams by collecting the requirements, identifying phases and elements, monitoring task/stream progress by tracking activity.
• Support users in project activities as well as testing new functionalities and enhancements.
• Interact with Order to Cash and Logistics department from HQ and local markets.
• Interact with other areas of IT to successfully deliver a range of solutions.
• Interact with the 3rd parties/suppliers and verify the proposed solutions and check the activities planning and the due dates.
• Participate in major incidents analysis and solutioning.

What You Need To Succeed

Must have

• Knowledge and experience of the main sales and logistics execution process and interaction between areas.
• Knowledge of the credit management process and functionalities.
• Knowledge of pricing schema and functionalities.
• Knowledge of ATP functionalities.
• Knowledge of the logistics execution process.
• Experience in a project to implement a vertical system in the active cycle perimeter (Sales order entry, pricing management, reporting…)
• Functional experience in SAP SD and LE Modules.
• Application experience in project management, preferably in an extended environment (large number of users and companies, articulated and integrated application architecture, multi‑year planning, parallel and interconnected projects).

Education: Bachelor's degree in computer science, economics, or engineering, or equivalent experience.

Professional experience: Significant professional experience (5+ years) in a similar position in multinational companies or in consulting companies; sectors with high industrial complexity, such as with an advanced and articulated information technology environment, are preferred.

Language: English at least at an intermediate level, both written and spoken.

Soft skills

• Problem solving, results orientation.
• Active listening, clear speech and writing.
• Building strong relationships with business and stakeholders.
• Communication skills.

Nice To Have

• Experience in integration with an external logistics provider.
• Experience in integration on EDI project.

Haier Europe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.

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Metadata

• Seniority level: Mid‑Senior level
• Employment type: Full‑time
• Job function: Information Technology
• Industries: Manufacturing

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