It Business Analyst Advisor

About CRIF

CRIF is a global leader in credit bureau and business information services, as well as advanced digital solutions for finance, open banking, and digital transformation. With a strong international presence covering more than 40 countries , CRIF is recognized as a prestigious and innovative technology partner , supporting organizations worldwide in making data‑driven decisions and accelerating their business growth.

Joining CRIF means becoming part of a dynamic, international, and forward‑looking environment where innovation, collaboration, and professional development are at the core of our culture.

About the Role

We are looking for a IT Business Analyst Advisor who will proactively collaborate with the team and take end‑to‑end responsibility for development activities on Corporate Tools. The role ensures high‑quality delivery, coordination, and supervision of complex project initiatives across multiple stakeholders and locations.

Responsibilities

• Manage and develop complex and cross‑functional software projects.
• Coordinate deployments and oversee release processes.
• Collaborate closely with GT reference teams and the broader project group.
• Analyze and resolve incidents related to Corporate Tools.
• Manage escalations arising from production issues.
• Work with development teams across CRIF HUBs and supervise delegated activities.
• Ensure alignment with planned costs, timelines, and MDs.
• Prepare and maintain technical documentation.
• Understand customer needs and propose effective, business‑oriented solutions.
• Communicate efficiently across teams and apply critical thinking and problem‑solving approaches.

Skills

• Strong technical leadership with the ability to guide, motivate, and grow a multidisciplinary team.
• Excellent planning, organizational, and activity‑monitoring skills.
• Decision‑making attitude and solid risk‑management capabilities.
• Excellent communication skills with both technical and non‑technical stakeholders.
• Conflict‑resolution abilities and promotion of a collaborative environment.
• Results‑oriented mindset, autonomy, and strong problem‑solving attitude.

Required Knowledge

• Minimum 5 years of experience in software development in complex environments.
• Deep technical expertise in the Atlassian platform (Jira, Confluence), including advanced configuration, workflow customization, permission management, automations, integrations, and infrastructure aspects (installation, upgrades, maintenance, troubleshooting).
• Optional knowledge of SQL and MS SQL Server or other RDBMS.
• Experience in system integration.
• Familiarity with DevOps tools/methodologies (TFS, Jenkins).
• Understanding of Agile Scrum and TDD.
• Experience with test automation tools and frameworks.
• Knowledge of Version Control Systems.
• Knowledge of JavaScript and Node.Js.
• Degree in STEM fields or Management Engineering.
• Excellent analytical and communication skills.
• Flexibility, initiative, and ability to work independently.
• Strong teamwork attitude and passion for innovation.

Place of work: Bologna with the possibility of working in smart working.

We offer a safe and inclusive environment where colleagues are encouraged to think outside the box. CRIF is committed to creating a diverse, inclusive work environment and promoting equal opportunities throughout the employee life cycle. We aim to attract and retain the best people and embracing gender, age, culture, religion and disability diversity