Descrizione dell'offerta
At International SOS, we are in the business of protecting and saving lives. For 40 years, we have delivered customised security risk management, health, and wellbeing solutions to organisations worldwide. With a presence in 90 countries and a team of nearly 13,000 experts, we provide 24/7 support to help organisations fulfil their Duty of Care responsibilities.
Join a Global Leader in Health & Security – Make an Impact Every Day
We are inviting passionate individuals to join our team and be part of something truly global.
Job Details
- Location: Milan
- Working hours: Staggered shifts from Monday to Sunday
- Full training provided
- Start date: Beginning of July
The Operations Coordinator acts as the key liaison between members and global medical and security teams, ensuring timely coordination of care, accurate information, and seamless support during critical situations.
About The Role
- Global Impact: Your work will directly help people in times of need, across borders and cultures.
- Career Growth: We offer a clear progression opportunities, and access to world‑class training.
- Benefits: Health cover
- Supportive Culture: Join a diverse, collaborative team where expertise and innovation thrive.
Responsibilities
- Support members with healthcare and security queries.
- Coordinate medical appointments, authorise treatments, and manage policy claims.
- Assess situations and communicate logistics worldwide.
- Collaborate with a multidisciplinary team in a fast‑paced environment.
About You
- Strong organisational and critical thinking skills.
- A natural, empathetic approach and passion for helping people.
- Excellent written and spoken Italian, French, English.
- Customer service experience (contact centre or similar) is desirable.
- Confidence with Microsoft Office and an appreciation for data protection.
- Degree level, with interest in healthcare, world politics, or international security preferred.
By joining International SOS, you will contribute to a global network dedicated to protecting people and organisations.
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