Intelligent Automation & AI Agents Specialist

Within GOSP – Generali Operations Service Platform, we are seeking an experienced Intelligent Automation Developer to join the Robotic PA and Low-Code Factory within the Global Digital Factory. The successful candidate will be responsible for designing, developing, and maintaining intelligent automation workflows and AI agents to optimize business processes and enhance efficiency. The ideal candidate has a strong understanding of process automation technologies, from attended/unattended automations to agentic experiences integrated into enterprise platforms.

Key Responsibilities

• Design and develop automation workflows, agents, and scripts using intelligent automation platforms and agentic AI capabilities
• Collaborate with stakeholders to identify automation opportunities, analyze processes, and deliver scalable automation solutions
• Conduct feasibility studies and technical assessments for automation initiatives
• Develop and maintain project documentation (design specs, process flows, test plans)
• Troubleshoot and resolve issues related to workflows and automation agents
• Provide technical guidance and support to team members and stakeholders
• Keep up-to-date with the latest technology and tools

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field
• 3+ years of experience in Intelligent Automation development
• Strong programming skills in at least one language (e.g., C#, Java, Python)
• Knowledge of process analysis, design, and implementation
• Ability to work independently and as part of a team
• Excellent communication and problem-solving skills
• Experience with UiPath and Microsoft PowerAutomate RPA tools

Preferred Qualifications

• Certification in RPA technology (i.e., UiPath RPA Developer, MS PowerAutomate PL-500, MS Power Platform PL-900)
• Experience with Agile software development methodologies
• Experience in using AI/ML in process automation

If you are a highly motivated and skilled Intelligent Automation developer looking for an exciting opportunity to work with cutting-edge technology and make a significant impact on business processes, we encourage you to apply for this position.

Company Profile

Generali is a major player in the global insurance industry – a strategic and highly important sector for the growth, development and welfare of modern societies. Over almost 200 years, we have built a multinational Group that is present in more than 60 countries, with 470 companies and nearly 80,000 employees.

GOSP - Generali Operations Service Platform is a joint-venture between Generali and Accenture and provides IT and Procurement services to Generali Group companies. Our purpose is to accelerate the Group's innovation and digitization strategy through the Cloud and shared platforms. Based in Italy it has 5 branches across Europe and employs about 1,000 people.

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