Installation & Operations Manager

JINGDONG Logistics (JD Logistics) is the logistics arm of JD.com and one of the world's leading technology-driven supply chain solutions providers. Leveraging advanced expertise in automation, intelligent logistics, and data-driven operations, we deliver end-to-end logistics solutions that help businesses grow while enhancing customer experience.

Our capabilities span the entire supply chain, including warehousing, line-haul transportation, last-mile delivery, bulky goods logistics, cold chain solutions, and cross-border operations. Our mission is simple: to deliver speed, reliability, and operational excellence at every stage of the supply chain.

Context of the Position

As part of our strategic international expansion, JD Logistics is establishing its core infrastructure within the Italian market. This is a greenfield deployment phase, which requires our founding leadership team to manage high operational fluidity, establish local processes from the ground up, and translate centralized global capabilities into localized execution.

This position is designed for an experienced engineering and facilities maintenance professional who will take full technical ownership of infrastructure deployment, automation setup, and equipment reliability across our Milan logistics network.

The Mission & Core Scope

• The Mission: Oversee the physical installation, testing, and continuous operational maintenance of all warehouse infrastructure, automation systems, and mechanical equipment to guarantee maximum uptime from Day One.
• The Scope: You will manage technical contractors, supervise the deployment of racking, automated conveyor belts, and sorting systems, and implement the local preventative maintenance framework for the Milan facilities.

Crucial Expectations & Performance Targets

To provide a clear understanding of the accountability required, the successful candidate will be evaluated on the following key metrics during the initial 6 to 12 months:

• Infrastructure Commissioning: Ensure all automated systems, sorters, scanning equipment, and physical structures are installed, tested, and legally certified strictly on schedule for the site launch.
• Vendor & Contractor Management: Successfully supervise and audit third-party engineering contractors, ensuring all installations strictly adhere to agreed technical blueprints, budget constraints, and EU/Italian industrial standards.
• Equipment Reliability Architecture: Design and deploy a robust preventative and corrective maintenance schedule, minimizing operational downtime and maximizing the lifecycle of automated and mobile assets.
• Technical Asset Compliance: Guarantee that 100% of the warehouse machinery, charging stations, and mechanical infrastructure meet local industrial safety and energy regulations.

Position Requirements

• Greenfield Launch Expertise: You must have a verified engineering or technical background successfully managing facility setups, automation rollouts, or reliability maintenance engineering (RME) for a large-scale distribution center or manufacturing site launch.
• Technical Background: A degree or advanced technical certification in Mechanical, Electrical, or Industrial Engineering, with deep knowledge of automated material handling systems (MHS) and PLC-driven environments.
• Language Proficiency: Professional fluency in English and Italian is mandatory to manage local technical contractors and align on technical engineering specifications with global HQ. Knowledge of Mandarin is a highly valued corporate asset.
• Operational Agility: Complete flexibility to oversee technical operations during non-standard hours, test cycles, and emergency equipment interventions during the critical commissioning phase.

Diversity & Inclusion

At JD Logistics, we are committed to building an inclusive workplace where everyone can thrive.

We are proud to be an Equal Opportunity Employer. Employment decisions are made based on qualifications, merit, and business needs, regardless of race, ethnicity, gender, gender identity, sexual orientation, age, disability, religion, or any other characteristic protected by applicable law.