Inside Sales Specialist (Italy & Eastern Europe)

Overview

At Tosca, we are passionate about creating smarter and more sustainable supply chains. As a global leader in reusable packaging solutions, we empower our customers to reduce waste, optimize costs and unlock efficiency. We are Europe's leading pooling company for plastic load carriers, managing hundreds of thousands of load carriers across more than 5,000 locations mainly food related companies.

Role

The Inside Sales Specialist will support the sales operations, based in Agrate Brianza (Italy) and will occasionally travel within Italy and the eastern European territories.

Responsibilities

• Preparation and adjustment of calculation models based on logistics, cost parameters, and profitability analysis to support sales strategies and client management.
• Management of direct relationships with C-category customers, ensuring their needs are met efficiently and effectively.
• Analytical support for A and B customer evaluations, preparing calculation models and analyses to assist senior sales personnel in strategic decision‑making and negotiations.
• Reduction of administrative workload for senior sales personnel by taking over routine data management and analysis.

Profile / Qualifications

• Bachelor’s degree in Management Engineering, Business Administration, or equivalent experience.
• 1-2 years of experience in a sales analysis role, ideally within logistics, supply chain, or a related industry.
• Fluent in Italian, Polish and English; knowledge of additional languages is a plus.
• Excellent communication and interpersonal skills, with the ability to build effective relationships with customers and collaborate with senior sales stakeholders.
• Strong analytical thinking, solid problem‑solving skills, and proficiency with Microsoft Office, particularly Excel.
• Experience with CRM systems is considered a plus.
• Proactive approach to identifying and addressing potential challenges; able to work independently and as part of a team.
• Organised, detail‑oriented and capable of managing multiple priorities simultaneously.
• Adaptable and thrives in a dynamic, fast‑paced environment.

What We Offer

• Permanent contract with a competitive remuneration package aligned with your skills and experience.
• Local benefits.
• Home‑office up to 2 days per week after the onboarding period.
• Continuous investment in personal and professional development through training and coaching.
• Dynamic, fast‑growing company that is part of a strong international group with a focus on sustainability.
• Supportive, collaborative team environment where your ideas and contributions matter.

Equal Opportunity Statement

We value diversity and equal opportunity. Applicants are welcomed based on their individual merits as we do not discriminate on the grounds of age, sex, disability, ethnic or racial origin, religion or belief, or sexual orientation. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us.

External Recruitment

External recruitment services/agencies will not be used for this position.

Privacy Notice

Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws.