Inside Sales Account Manager EMEA

Pallecon is CHEP's reusable container solutions business, helping manufacturers move raw materials and ingredients through sustainable, reusable supply chains across Europe. Through our circular pooling model, we support customers in reducing waste, improving efficiency and driving operational performance. Inside Sales Account Manager to manage a portfolio of small and medium-sized customers across Europe. This role combines customer relationship management, commercial support and account growth within a fast-paced international environment. You'll be responsible for building strong customer relationships, ensuring retention, resolving issues and identifying growth opportunities within your portfolio. Manage a portfolio of customer accounts remotely through phone, Teams and email. Build and maintain strong customer relationships. Support contract renewals and pricing discussions. Investigate and resolve customer issues and disputes. Identify opportunities for growth and lane expansion. Collaborate with cross-functional teams across Europe. Fluent Italian and English. Additional European language skills are advantageous, particularly Dutch. Background in customer service, account management, inside sales or commercial support. Customer-focused mindset with strong problem-solving abilities. Excellent entry point into a commercial sales career. Exposure to customers across multiple European markets. Opportunity to manage your own portfolio and influence business growth. Flexible remote working environment. Collaborative and supportive international team. Development opportunities within a growing European business. 10% annual bonus Impiegato 1 livello - CCNL Commercio. All CCNL provided benefits applicable to this level are included Meal Vouchers Employee Assistance Programme (EAP) Life Insurance