Inside Plant Cabling Quality Assurance Engineer, DCC Communities

Inside Plant Cabling Quality Assurance Engineer, DCC Communities

Job ID: | Amazon Data Services, Inc.

AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States)

Key Responsibilities

• Drive world‑class quality in the Data Center to achieve the best operating, lowest cost infrastructure in the world. The QA engineer will be obsessed with quality, engineering and design continuous improvements.
• Think outside of the box to find creative and innovative solutions to reduce costs while maintaining or improving quality, reliability, and maintainability.
• Focus on fiber optic and optic components, cabling and interconnect products, technologies and standards. The scope may expand to mechanical and electrical (M&E) and other mission critical components later.
• Work with engineering team to develop a global design standards document, global installation best practice guidelines and product specifications for ISP, develop a QA manual and control amendments and revisions, develop audit strategies, and define quality and operational metrics that measure success.
• Audit and inspect DC & edge sites to ensure standards are being followed, verify defects, generate punch lists, report and generate remediation plans, action and close all customer complaints and defects, provide recommendations based on product and vendor performance, and continuously propose improvements to existing designs and processes to improve ID’s speed, quality and efficiency.
• Conduct training sessions with local Infra Delivery Teams and other Infra Ops organizations to ensure deployments comply with design standards and best practices.
• Communicate with technical teams to collect requirements and with internal customers to describe features, technical designs and strategy.
• Identify and respond to risks and high‑priority issues rapidly and effectively.
• Support New Product Introduction activities that improve infrastructure quality, reduce cost and installation time.
• Travel 40+% to review projects and coordinate with onsite personnel and contractors at AWS Data Centers.
• Drive quality through education and inspections.
• Maintain professionalism in stressful situations.
• Effective oral and written communication.
• Stand/walk/crouch for long periods of time.
• Use Microsoft Office products efficiently.
• Research and review technical documents and structural drawings.

About the Team

The Inside Plant Design and Engineering Team is a fast‑growing, leading‑edge research and development team that rethinks the design for the critical arteries that connect the various pieces of hardware inside AWS’ data centers and edge sites. You will work directly with engineers and managers across the company to develop structured cabling and installation standards, visit our data centers to ensure we are following these standards, and collect lessons learned to continually improve.

Basic Qualifications

• Ability to effectively communicate with technical and engineering teams and management at different levels to collect requirements, describe solutions, technical designs, and strategy.
• 3+ years of experience in QA methodology and tools.
• 3+ years of Data Center project management and/or engineering experience.
• 4+ years in fiber optic cable, optic components, cabling and interconnect products, technologies and standards (optional: M&E and other mission‑critical facilities).

Preferred Qualifications

• BICSI RCDD and/or DCDC certification, or familiarity with ISO 9001 / ISO 11801, TIA‑568C, TIA‑942 and/or ANSI/BICSI 002‑2014.
• Experience documenting corporate standards, best practice guidelines and/or manuals.
• Quality Assurance Certifications (CQA/CQE).
• Multi‑region and/or global experience.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit for more information.

Our compensation ranges from $67,200 to $150,300 per year depending on market location and experience. Additional equity, sign‑on payments, and benefits may be provided. For more info, visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

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