Inorganic Field Application Specialist

Overview

We are looking for a Field Application Specialist (FAS) with a strong background in inorganic analytical techniques, particularly Atomic Absorption (AA), Inductively Coupled Plasma (ICP), and Mass Spectrometry (ICPMS). The FAS will play a key technical role supporting both the sales team and customers, providing expert guidance, training, and application development in the pre- and post-sales phases. We welcome applications from candidates with relevant lab experience looking for a career change, as well as proven FAS with commercial experience.

Responsibilities

• Conduct hands-on instrument demonstrations for AA, ICP, and MAS systems at the CKC demo laboratory in Milan and occasionally at customer sites.
• Support Sales Representatives during customer visits, offering deep technical expertise throughout the sales and evaluation process.
• Contribute to the definition of technical specifications in commercial offers, ensuring the proposed solutions meet customer requirements.
• Prepare application data and documentation to support participation in public tenders and procurement bids.
• Contribute to customer-facing events, including webinars, seminars, workshops, and product presentations.
• Develop Application Notes and relevant technical materials related to inorganic analysis workflows.
• Deliver post-sales training and technical support to customers (including customers' site), ensuring correct and efficient use of instruments and methods.

Qualifications

• Bachelor’s or Master’s degree in Chemistry, Analytical Chemistry, or a related scientific discipline.
• Hands-on experience with AA, ICP-OES/MS, and/or microwave digestion systems is required.
• Previous experience in a technical support, application, or analytical laboratory role is highly desirable.
• Strong communication and interpersonal skills, with a natural ability to engage with customers.
• High level of organization and ability to manage multiple priorities.
• English language (spoken and written).
• Willingness to travel across Italy and sometimes in Europe.
• Current Driving licence.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Research, Analyst, and Information Technology
• Industries: Biotechnology Research, Research Services, and Pharmaceutical Manufacturing

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