Descrizione dell'offerta
In-Store Operations intern - bilingual French/Italian (6-months)
At Scalapay, we’re shaping a
culture
with high standards, independent and critical thought,
innovation, ownership, and continuous learning . We operate in a
fast-moving, tech-driven environment , and we’re looking for people who
thrive in change, think boldly, and take initiative.
If you’re ready to
put your potential to the test
in a hiring process designed to spotlight exceptional talent, this is your chance to stand out and grow
with one of Europe’s most ambitious fintech teams .
#MakeItHappen #PlayAsATeam #StayCurious #FocusOnCustomer.
THE ROLE
As Scalapay continues to grow,our
In-Store Operations Team is looking for an Operations Intern to join their team for the next 6 months to assist with the development and management of our in-store merchants. This position can be based either in Paris OR Milan , where we expect you to be on-site a minimum of three days a week while the other two can be worked remotely each week. This position requires a
2-week training in our Milan Headquarters,
and then a couple of days
every 6 weeks in either Paris or Milan (based on your primary location) . The position is expected to start as of mid-September/beginning of October 2026.
As an In-Store Operations Intern
you will play a key role within the in-store Sales Operations team. You will be responsible for ensuring that in-store activations and integrations with our merchants and partners run smoothly, quickly, and with the highest quality, while also managing post-sales activities (e.g., provide marketing materials, merchant support and success, etc.).
You will
support merchants during and after the integration of Scalapay into their stores , acting as the main point of contact for technical and operational matters and ensuring a smooth and successful experience.
You will
collaborate with the Sales, Account, and Product teams
to ensure that each project is completed on time and meets the highest quality standards.
WHAT YOU WILL DO:
Collaborate closely with the sales team, joining merchant presentations and providing support throughout the sales process.
Work closely with the account team to support upselling initiatives.
Train merchants on how to use and how to sell using Scalapay
Perform all activities required to activate new in store merchants.
Communicate with merchants and partners, both via phone and email.
Continuously analyze and identify opportunities for improvement to implement best practices.
Customer Success activities such as store visits (driver's licence needed), deep dive meetings to understand pains and improve performances, gather feedback, etc.
Cooperate with the Merchant Support team to implement new processes.
Manage our in-store marketing initiatives
WHO YOU ARE:
You have an
execution-driven mindset .
You speak
BOTH French AND Italian at a native or near-native level (C1-C2).
Extra working proficiency in English (B2+)
is required.
With an analytical mindset, you are proficient with tools such as Excel/Google sheets
as well as presentation tools such as
Power Point/Google slides
You have a strong interest in the
in-store and payment industry .
You have already been exposed to
startup or scale-up environments
You hold a valid
driver's licence
YOUR SOFT SKILLS:
Strong
attention to detail
and
excellent organisational skills , ensuring tasks are completed efficiently and accurately
Effective
communications skills ,
comfortable working in teams
and collaborating with colleagues from different departments
We value individuals who are
proactive ,
adaptable, and eager to learn , as this role offers growth opportunities
The ability to work well in
fast-paced environments
where
meeting deadlines
is crucial, along with a
positive attitude
and a
solution-oriented mindset
to overcome challenges.
WHY YOU SHOULD JOIN SCALAPAY:
International environment with significant challenges to be met every day
Lots of opportunities to work with a team of industry leaders who are focused on delivering products that offer exceptional user experiences
Personalised support to accelerate your professional growth and take ownership of the products you deliver: we want to help you grow!
HIRING PROCESS
An initial chat with our Talent Acquisition team
A first interview with the Hiring Manager to deep dive into your experiences and better understand your motivation
A short case study to test your hard skills, that will be debriefed with a panel of future internal stakeholders
A final interview with a board member to discuss the values of Scalapay
Super Pro tip:
we know that application processes can be scary and frustrating but… we look for talent, not people that tick all our boxes.
#J-18808-Ljbffr
culture
with high standards, independent and critical thought,
innovation, ownership, and continuous learning . We operate in a
fast-moving, tech-driven environment , and we’re looking for people who
thrive in change, think boldly, and take initiative.
If you’re ready to
put your potential to the test
in a hiring process designed to spotlight exceptional talent, this is your chance to stand out and grow
with one of Europe’s most ambitious fintech teams .
#MakeItHappen #PlayAsATeam #StayCurious #FocusOnCustomer.
THE ROLE
As Scalapay continues to grow,our
In-Store Operations Team is looking for an Operations Intern to join their team for the next 6 months to assist with the development and management of our in-store merchants. This position can be based either in Paris OR Milan , where we expect you to be on-site a minimum of three days a week while the other two can be worked remotely each week. This position requires a
2-week training in our Milan Headquarters,
and then a couple of days
every 6 weeks in either Paris or Milan (based on your primary location) . The position is expected to start as of mid-September/beginning of October 2026.
As an In-Store Operations Intern
you will play a key role within the in-store Sales Operations team. You will be responsible for ensuring that in-store activations and integrations with our merchants and partners run smoothly, quickly, and with the highest quality, while also managing post-sales activities (e.g., provide marketing materials, merchant support and success, etc.).
You will
support merchants during and after the integration of Scalapay into their stores , acting as the main point of contact for technical and operational matters and ensuring a smooth and successful experience.
You will
collaborate with the Sales, Account, and Product teams
to ensure that each project is completed on time and meets the highest quality standards.
WHAT YOU WILL DO:
Collaborate closely with the sales team, joining merchant presentations and providing support throughout the sales process.
Work closely with the account team to support upselling initiatives.
Train merchants on how to use and how to sell using Scalapay
Perform all activities required to activate new in store merchants.
Communicate with merchants and partners, both via phone and email.
Continuously analyze and identify opportunities for improvement to implement best practices.
Customer Success activities such as store visits (driver's licence needed), deep dive meetings to understand pains and improve performances, gather feedback, etc.
Cooperate with the Merchant Support team to implement new processes.
Manage our in-store marketing initiatives
WHO YOU ARE:
You have an
execution-driven mindset .
You speak
BOTH French AND Italian at a native or near-native level (C1-C2).
Extra working proficiency in English (B2+)
is required.
With an analytical mindset, you are proficient with tools such as Excel/Google sheets
as well as presentation tools such as
Power Point/Google slides
You have a strong interest in the
in-store and payment industry .
You have already been exposed to
startup or scale-up environments
You hold a valid
driver's licence
YOUR SOFT SKILLS:
Strong
attention to detail
and
excellent organisational skills , ensuring tasks are completed efficiently and accurately
Effective
communications skills ,
comfortable working in teams
and collaborating with colleagues from different departments
We value individuals who are
proactive ,
adaptable, and eager to learn , as this role offers growth opportunities
The ability to work well in
fast-paced environments
where
meeting deadlines
is crucial, along with a
positive attitude
and a
solution-oriented mindset
to overcome challenges.
WHY YOU SHOULD JOIN SCALAPAY:
International environment with significant challenges to be met every day
Lots of opportunities to work with a team of industry leaders who are focused on delivering products that offer exceptional user experiences
Personalised support to accelerate your professional growth and take ownership of the products you deliver: we want to help you grow!
HIRING PROCESS
An initial chat with our Talent Acquisition team
A first interview with the Hiring Manager to deep dive into your experiences and better understand your motivation
A short case study to test your hard skills, that will be debriefed with a panel of future internal stakeholders
A final interview with a board member to discuss the values of Scalapay
Super Pro tip:
we know that application processes can be scary and frustrating but… we look for talent, not people that tick all our boxes.
#J-18808-Ljbffr
Candidatura e Ritorno (in fondo)
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