HR Business Partner
Descrizione dell'offerta
Join Us as HR Business Partner!
Are you ready to be a strategic partner at the heart of a fast‑moving international business? We’re looking for an HR Business Partner to work closely with our Sales, Service, and Customer Care teams — shaping talent, driving performance, and enhancing the customer experience every day.
This is the perfect role for someone who thrives on the front line of business impact, blending HR expertise with commercial insight.
What You’ll Do
Talent & Capability Development
- Spot and develop the skills our Sales and After Sales teams need to excel
- Partner with L&D to create programs in negotiation, customer management, technical service, and commercial effectiveness
Organization & Workforce Planning
- Ensure teams are structured for success — right people, right skills, right agility
- Optimize organizational design for better productivity, faster responses, and happier customers
People & Performance Management
- Coach managers on team performance, engagement, and commercial KPIs
- Lead performance cycles for sales and technical teams with measurable impact
Recruitment & Employer Branding
- Drive strategies to attract top talent in commercial and technical roles
- Strengthen our employer brand to make us the employer of choice
Compensation, Retention & Compliance
- Support competitive incentive schemes and retention plans
- Ensure HR processes meet compliance standards while empowering frontline teams
Change Management & Culture
- Guide teams through growth, new markets, and evolving service models
- Promote a culture of customer focus, collaboration, and service excellence
- Champion well-being and engagement tailored to field and technical teams
Business Partnering
- Build strong relationships across Sales, After Sales, and internal support functions
- Smooth workflows, reduce friction, and enhance customer outcomes
What You Bring
- 5 years of experience in HR Business Partnering, ideally in Sales or Service organizations
- Familiarity with multinational B2B/B2C environments with commercial and technical teams
- Fluency in Italian & English
- Degree in Economics, Psychology, HR, or related fields
- Passionate about people, performance, and customer-focused results
Why Join Us?
- Work close to the business in a high-energy international environment
- Make a tangible impact on people, processes, and customer satisfaction
- Be part of a culture that values collaboration, growth, and service excellence
- Home office flexibility
- Welfare allowance
- Life insurance benefit
- Complementary pension fund
- Meal allowance (restaurant tickets)