HR Administration & Payroll Specialist

About dnata in Italy

Founded in 1959 in Dubai, dnata (Dubai National Air Transport Association) is one of the world’s leading providers of air services, including ground handling, cargo, travel, catering and retail, with operations in 35 countries across six continents.

In Italy, dnata is the leading provider of ground handling services, serving more than 55 airlines at Milan Linate, Milan Malpensa and Rome Fiumicino airports, offering passenger services, ramp operations, ramp cargo support and baggage handling.

Rome Fiumicino Airport represents the second-largest station within dnata’s global network. Across its three Italian airports, dnata coordinates over 150,000 flights each year, supports more than 46 million passengers, and handles nearly 18 million bags, thanks to the committment of around 5,000 employees.

dnata’s strategy is built on four pillars—innovation, sustainability, safety, and people—and the company is internationally recognised for service excellence, with the goal of becoming the world’s most admired aviation and travel services provider.

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About The Role

The ideal candidate will act as the internal point of reference for HR administration and payroll processes, playing a key role in the management and governance of Zucchetti HR modules. The position is responsible for ensuring data accuracy, regulatory compliance, and process efficiency.

Key Responsibilities

• Manage, monitor, and finalize time and attendance data through Zucchetti (Presenze Project), including the analysis and resolution of discrepancies and anomalies.
• Enter and verify payroll variables (overtime, allowances, absences, reimbursements) within the Zucchetti system.
• Coordinate with the external payroll provider for payroll processing and payslip validation.
• Oversee monthly payroll-related activities and statutory compliance requirements (INPS, INAIL, CU, Model 770, pension and welfare funds).
• Manage employee master data and contractual information within Zucchetti HR modules.
• Provide support and guidance to employees regarding attendance records, payslips, and contractual matters.
• Act as a Key User for HR systems, providing support to internal users, delivering operational training, and contributing to HR system enhancement and migration projects.

Requirements

• High School Diploma or Bachelor's Degree, preferably with a specialization in HR Administration, Payroll, and Social Security Contributions.
• 4–7 years of experience in HR Administration and/or Payroll roles.
• Strong knowledge of Zucchetti HR modules, in particular: Presenze Project / Workflow.
• Solid understanding of Italian labor law and relevant collective bargaining agreements (CCNLs).
• Advanced proficiency in Microsoft Excel, including formulas and Pivot Tables.
• Strong attention to detail, ability to work independently, and capability to manage multiple deadlines simultaneously.
• Excellent communication and interpersonal skills, with the ability to interact effectively with both internal and external stakeholders.
• Good command of the English language.

Pay range and benefits package

• Gross annual salary: from €30.000 to €40.000
• Smart Working policy (max. 8 days per month)
• Meal vouchers