Housekeeping Supervisor M/F - Experimental Roma

Housekeeping Supervisor

We are currently looking for a Housekeeping Supervisor to ensure a high-quality service and guarantee guest satisfaction within the hotel. You will lead a team, ensuring that all guest rooms and public areas of the hotel are impeccably maintained.

Team Management and Supervision

• Train and supervise the housekeeping team responsible for guest rooms and public areas.
• Plan and organize work schedules to ensure optimal coverage of the hotel’s housekeeping needs.
• Oversee the daily work of the team to maintain high standards of cleanliness and hygiene.
• Conduct performance evaluations and provide constructive feedback to improve team performance.
• Foster a positive and motivating work environment.

Quality Assurance

• Regularly inspect guest rooms and public areas to ensure compliance with hotel standards.
• Ensure that special guest requests are considered and resolve housekeeping-related complaints quickly and efficiently.
• Implement and maintain strict cleaning procedures to ensure cleanliness and hygiene.
• Ensure that all rooms are fully prepared and ready for guest arrivals.

Inventory and Supplies Management

• Manage the inventory of cleaning products and housekeeping supplies.
• Order necessary supplies while adhering to the allocated budget.

Coordination With Other Departments

• Collaborate with the Front Office department to ensure smooth communication regarding room status.
• Work closely with the Maintenance department to report and follow up on repairs and maintenance issues.

Safety and Compliance

• Ensure compliance with health and safety standards related to cleaning chemicals and equipment.
• Train staff on safety procedures and ensure they are properly followed.
• Maintain accurate records of cleaning activities and safety inspections.

About You

• Passionate about the hospitality industry with initial experience (in a 4‑ or 5‑star hotel) in a similar position, including team management and staff development.
• Dynamic and proactive, with a strong sense of service.
• Maintain an excellent professional appearance, are available, and always attentive to guests’ needs.
• Demonstrate rigor, strong organizational skills, and a great team spirit.
• Pay close attention to detail and possess excellent interpersonal skills.

Benefits

• Training and career development opportunities.
• Mobility possibilities across France, Italy, Switzerland, the US, the UK, the Balearic Islands, and more.
• Attractive discounts across all venues (cocktail bars, wine bars, and restaurants).