Housekeeping Coordinator

Armani Hotel Milan, a prestigious 5-star luxury hotel located in the heart of Milan’s renowned fashion district, is seeking a dedicated and proactive HSK Coordinator to join our esteemed team. We are looking for a candidate who is passionate about maintaining impeccable standards of cleanliness and presentation while delivering exceptional service that anticipates and exceeds our guests’ expectations.

Responsibilities

The HSK Coordinator supports the organization, coordination, and supervision of all housekeeping activities, ensuring the highest standards of cleanliness, orderliness, and overall appearance of guest rooms, corridors, and service areas. Key responsibilities include:

• Monitoring daily room occupancy forecasts and reports related to rooms and guest stays.
• Planning and ensuring adequate staffing levels to complete daily housekeeping tasks efficiently.
• Overseeing the work performed by outsourced housekeeping personnel to ensure compliance with quality standards.
• Ensuring adherence to scheduled periodic cleaning programs and maintaining timely execution.
• Coordinating training for both in-house staff and outsourced personnel on the proper use of housekeeping tools and equipment.
• Handling any additional operational duties assigned by management.
• Maintaining a strong guest-centric approach, proactively anticipating and fulfilling guest needs.

Qualifications and Expertise

• Previous experience in a similar or related role within a 5-star luxury hotel environment.
• Minimum of 1 year experience in a supervisory or coordinating position within housekeeping.
• Proficiency in English language.
• Competent with Microsoft Office applications.
• Required languages: Italian and English.

Benefits

• Meals provided in the staff restaurant
• Uniform and laundry service
• Exclusive discounts at Armani stores
• Access to corporate benefits via the company app

Applicants must have legal authorization to work in Europe.