House Manager (Relocation to Kenya)

House Manager - Lion in the Sun - Malindi, Kenya

Who are we?

This exclusive boutique property offers a unique blend of luxury, comfort, and personalized service. Nestled by the beach, the property consists of one high-end restaurant and ten elegantly designed apartments, providing guests with an exceptional experience of tranquility and sophistication.

A House Manager at Lion in the Sun

As House Manager, you will be the heart of the house , ensuring smooth operations, exceptional service, and a seamless guest journey from arrival to departure. This is a visible leadership role, working closely with all departments to deliver a refined, warm, and discreet luxury experience.

What You’ll Be Responsible For

Guest Experience

• Own the full guest journey, ensuring a personalised and memorable stay
• Deliver warm, intuitive, and discreet service aligned with international luxury standards
• Proactively manage guest feedback and resolve issues with care and efficiency

Operations & House Oversight

• Oversee daily operations across rooms, spa, and public areas
• Coordinate butlers, front office, and key operational functions
• Act as the main point of connection between departments

Restaurant & F&B Coordination

• Ensure restaurant operations support and enhance the overall guest experience
• Work closely with FOH and BOH leadership
• Monitor and report on F&B-related guest feedback

People & Service Culture

• Supervise, motivate, and guide butlers and front-of-house teams
• Ensure optimal staffing levels and service coverage
• Support training, service standards, and attention to detail

House Readiness & Supplies

• Ensure the house is always guest-ready, from presentation to functionality
• Manage operational supplies, stock levels, and supplier coordination
• Liaise with maintenance to ensure high standards are consistently met

Reporting & Commercial Awareness

• Track key operational KPIs and guest satisfaction metrics
• Develop a solid understanding of costs and basic P&L principles
• Report clearly and consistently to corporate management

Who are you?

• An energetic and highly guest-oriented hospitality professional
• Experience in luxury hotels, boutique properties, or premium lifestyle brands
• Strong attention to detail and a natural service mindset
• Excellent organisational and communication skills
• A clear ambition to grow into a General Manager role
• Strong understanding of international luxury travel expectations
• Fluent in English; additional languages are an advantage

Why us?

• Competitive salary package
• Accommodation (if applicable)
• Meals while on duty
• Career growth opportunities in luxury hospitality
• Work in a stunning beachfront location.

This role offers hands-on exposure to every aspect of boutique luxury hospitality , close interaction with an international clientele, and a clear development path within a curated, high-end environment under the Billionaire brand.

Billionaire is committed

Our commitment to diversity, equity, and inclusion is reflected in both our hiring practices and our workplace culture. As an equal opportunity employer, we encourage applicants from all backgrounds, regardless of race, religion, color, nationality, ethnic origin, gender, gender identity, pregnancy, sexual orientation or disability. We celebrate and support the unique contributions of every individual.

Majestas HR Team