Hotel Manager for Diamonds Mequifi Beach Resorts

Overview

Diamonds Mequifi Beach Resorts located in Monzambique. The hotel is managed by the Italian company Renco S.p.a.

Responsibilities

• Organize, manage and supervise the hotel's services and operational departments;
• Pursue the objectives assigned by the company in terms of budget, cost maintenance (personnel, energy, meal cost, etc.) and contribution margin;
• Guarantee the reputation of the structure, monitor the level of guest satisfaction and manage any complaints, including personally;
• Monitor the quality of services and propose actions to improve them;
• Promote internal growth and development projects for collaborators with potential;
• Supervise and ensure compliance with applicable regulations (eg HACCP, workplace safety, safety and fire regulations, privacy, etc.);
• Interact with the Corporate offices in an effective and coherent way with the forecast of the General Management;
• Manage relations with suppliers and maintain good relations with the territory.

Qualifications

• Previous experience in the role in resorts or in 4-star chain hotels, preferably abroad;
• Strong orientation towards combining the role of coordination and supervision with one's own operational involvement;
• Operational experience and natural orientation towards people management;
• Strong customer orientation;
• Problem solving;
• Excellent commercial skills supported by knowledge of IT tools (channel manager) and the world of online distribution (OTA, BTA,...);
• Knowledge of English and, preferably, of French.

Altre informazioni

• The company offers :
• Permanent contract;
• Room and board;
• Travel refund.

#J-18808-Ljbffr