Hotel General Manager

Job Details

Job Title: General Manager

Location: Vicenza, Italy

Salary: €90,000 gross per annum

Key Responsibilities

• Oversee the daily operations of the hotel, ensuring seamless service across all departments.
• Lead, motivate, and develop a high-performing team to achieve operational excellence.
• Drive revenue growth through strategic planning, sales initiatives, and cost control measures.
• Ensure the highest standards of guest satisfaction by consistently delivering exceptional service.
• Manage the hotel's financial performance, including budgeting, forecasting, and P&L oversight.
• Implement and maintain quality control procedures across all departments, with a strong emphasis on F&B operations.
• Work closely with the kitchen and restaurant teams to enhance the hotel's culinary offerings and service.
• Foster strong relationships with guests, stakeholders, and local business partners.
• Ensure compliance with all health, safety, and regulatory requirements.
• Identify opportunities for operational improvements and implement best practices.

Qualifications & Skills

• Proven experience in hotel management, with a strong background in the F&B sector.
• Hands-on leadership style with the ability to inspire and support a diverse team.
• Excellent financial acumen, with experience in budgeting, forecasting, and cost control.
• Strong knowledge of hospitality industry trends and guest experience strategies.
• Exceptional problem-solving skills and the ability to handle operational challenges effectively.
• Fluent in Italian and English; additional languages are a plus.
• Strong communication, negotiation, and interpersonal skills.
• Ability to work under pressure and adapt to a fast-paced environment.