Hotel General Manager

Join our team as Hotel General Manager at our Pestana Hotel Group unit located in Courmayeur! Location: Courmayeur, Italy About us: Pestana Hotel Group is Portugal's largest international hotel group, renowned for its more than 100 hotels across 17 countries spanning 4 continents. With 12,000 rooms and over 5,000 employees, we host more than 3 million guests annually. What you will be doing: As the Hotel General Manager, you will lead all hotel operations, ensuring exceptional guest experiences, optimised financial performance, and a motivated, high‐performing team. You will be responsible for managing daily operations, driving commercial strategies and maintaining the quality standards of Pestana Hotel Group. Your key responsibilities will be: • Ensuring high-quality service standards across all departments. • Leading, motivating, and developing the hotel team, creating a positive and effective work culture. • Planning, organising, and overseeing daily operations to ensure efficiency. • Managing budgets, expenses, and interpreting financial reports to maximise revenue and profitability. • Developing and implementing commercial and operational strategies. • Building strong relationships with guests, addressing their concerns, and ensuring their overall satisfaction. • Collaborating with suppliers, partners, and event planners. • Ensuring full compliance with health, safety, hygiene, and local regulatory standards. • Monitoring property inspections, maintenance needs, and operational risks. • Ensuring smooth collaboration between departments and alignment with Pestana Hotel Group standards. We value individuals who: • Bring proven experience as a Hotel Manager or General Manager, ideally in a luxury or upscale hotel. • Are fluent in Italian and English; knowledge of additional languages is a plus. • Have strong financial and business acumen. • Demonstrate excellent leadership and people management skills. • Possess strong customer s