Hotel Front Office & Concierge Agent Rotating shifts- 4 Stars

Casa Laveni is the first boutique hotel in Milan by Bohopo Group , an international hospitality group with over 11 hotels across Europe . Located in Via dei Bossi , just a few steps from Milan’s Duomo square, Casa Laveni is a new boutique hospitality project focused on service quality and on placing the guest at the center of the experience.

Aumenti le sue possibilità di arrivare alla fase del colloquio leggendo la descrizione completa del lavoro e candidandosi tempestivamente.

For our opening team , we are currently looking for a:

Front Office & Concierge Agent Rotating shifts

The selected candidate will join the Front Office team and play a key role in creating a customer experience where guests feel welcomed, cared for, and truly prioritized throughout their stay .

Key Responsibilities

• Managing Front Office activities (check-in / check-out)
• Handling reservations and using the PMS
• Welcoming guests and providing personalized concierge service
• Recommending restaurants, events and experiences in Milan
• Coordinating daily operations with the housekeeping team

Requirements

• Minimum 1 year of experience in boutique or luxury hotels
• Fluency in Italian and English
• Knowledge of an additional foreign language (French, Spanish or Arabic preferred)
• Strong service mindset, accuracy, and flexibility

What We Offer

• Full-time contract from 23 march 2026 (3 or 6 months with possibility of renewal) xdwybme
• Shift schedule: 07:00–15:30 / 15:00–23:30 (30-minute break included) + 2/3 night shifts per week
• Work schedule: Monday to Sunday, with two rotating days off per week .

· Salary based on experience

· Further benefits will be discussed in detail during the interview process.

Apply now to become part of the opening team at Casa Laveni

OPENING 30 MARCH 2026