Helpdesk & Infrastructure IT Supervisor
Descrizione dell'offerta
An international industrial company is seeking a Local IT Administrator to ensure day-to-day IT operations and maintain local infrastructure across its European sites.
This is a hands-on, operational role requiring strong technical autonomy. You'll be the go-to IT contact on-site, managing everything from user support to local servers and network equipment.
Key Responsibilities
- Provide daily technical support: troubleshoot hardware/software issues, configure workstations for new hires, resolve printer and connectivity problems
- Manage and maintain local IT infrastructure: servers, backups, disaster recovery plans, local network equipment
- Manage IT inventory: PCs, licenses, patches, software versions
- Create application packages and adapt configurations to local needs
- Train users on collaborative tools and IT best practices
- Handle ticket management (assignment, tracking, documentation, closure)
- Coordinate with local vendors (e.g., telecom providers) for contracts and support
- Collaborate with Group IT teams to ensure seamless service delivery
Profile Sought
- Technical degree in IT/Computer Science
- min 6 years of experience in IT support and/or infrastructure roles
- Strong knowledge of Windows environments, server administration, and network basics
- Familiarity with ITIL practices is a strong plus
- Ability to work autonomously, diagnose issues, and implement solutions independently
- Structured, proactive, and service-oriented mindset