Head Waiter

Overview

We’re bringing our Italian flair (and pizza!) to stunning Warsaw — and we want YOU to be part of the Crazy team. Apply now and let’s make it unforgettable!

About Crazy Pizza

Crazy Pizza, part of Majestas Group, is a dining concept that brings Italian passion and top-not professional service in exclusive locations across the globe. Founded on innovation and excellence, Crazy Pizza is renowned for bold flavors, fresh ingredients, and exceptional service.

Position

A Head Waiter / Waitress: you play a crucial role in ensuring the seamless operation of your section during service. Working closely with our restaurant and bar teams, you will deliver impeccable service.

Responsibilities

• Lead a specific section within our dining area, ensuring smooth and efficient service.
• Inspire and motivate your commis and runners to consistently achieve high standards throughout service.
• Be the primary point of contact for guest requests, resolving them promptly and professionally.
• Promote and upsell our food and beverage offerings while taking orders and closing bills in your designated area.
• Maintain the cleanliness of your designated dining area to meet company standards, always creating a welcoming atmosphere.
• Inform the Restaurant Manager of any issues to ensure quick and effective resolution.
• Excel in a dynamic, fast-paced environment where quality and guest satisfaction are top priorities.

Who you are

• A minimum of 2 years of experience as a waiter in high-end restaurants.
• Exceptional customer service skills with a passion for creating a high-end dining experience.
• Strong knowledge of food, wine, and beverages, with the ability to make informed recommendations.
• A keen eye for detail, ensuring the highest presentation and service standards.
• Enthusiastic, energetic, and able to thrive in a fast-paced, dynamic environment.
• Strong communication skills with a friendly and engaging personality.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• A team player who enjoys working with others to create a seamless guest experience.

Commitment to diversity

Crazy Pizza is committed to diversity, equity, and inclusion in both hiring practices and workplace culture. As an equal opportunity employer, we encourage applicants from all backgrounds, regardless of race, religion, color, nationality, ethnic origin, gender, gender identity, pregnancy, sexual orientation, age, marital status, or disability. We celebrate and support the unique contributions of every individual. Majestas HR Team