Head of Product - Comms

Help us use technology to make a big green dent in the universe!
Kraken powers some of the most innovative global developments in energy.
We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone.
It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future.
About The Role
Kraken powers how utilities engage with millions of customers every day. Communication is how our clients build trust and accelerate the transition to clean energy.
We are building communications as infrastructure for climate impact.
As the Head of Product - Comms , you’ll own the portfolio of products that enable customer engagement across voice and digital channels. This includes global inbound and outbound calling, bulk and digital messaging, outbound campaign management, routing and orchestration, workforce integrations, and the foundations required to scale communications and excellent customer experiences globally.
This is a senior product leadership role for someone who combines strong product judgment, clear executive communication, and disciplined decision-making.
You’ll lead and grow a team of product managers, scale and modernise an established portfolio, and stay close enough to the work to continuously raise the bar for both product excellence and Kraken culture.