Head Of People & Talent

Overview

Location: Milan - Brera - Italy

Type: Full-Time | Executive Role

Department: Human Experience & Talent Strategy

Compensation: Starting from €60,000 + based on experience and value alignment

Queen of Clubs is a multi-award-winning leader in the B2B Luxury Travel Industry and Europe’s most innovative on-site Lifestyle Travel Solutions Creator. Since 2009, we have expanded to five countries with prime offices in London, Paris, Madrid, Ibiza, Chiasso (CH), and Milan. We provide private aviation, rare access to global events, bespoke journeys, experiences, and more for the world's wealthiest travellers.

Milan will be our new headquarters for executives, marketing, and creative talents. We’re seeking a Head of People & Talent , a strategic and emotionally intelligent leader who can scale our team with elegance, vision, and precision.

About the Role

This is not classic HR. This is Human Experience Design. You will lead the full people function across our international offices, shaping the future of how we scout new talent across the best Hospitality Universities in Europe, how we select, interview, hire, onboard, engage, and grow motivated world-class talent in a company built on luxury, excellence, and innovation.

You Will

• Build and lead the People, New Talents & strategy across our European hubs
• Attract and retain top-tier talent from the luxury, hospitality, management and travel industries
• Elevate our employer brand and maintain partnerships with universities to build recruitment pipelines (EHL, Glion, Les Roches) for elite roles and emerging graduate talent
• Champion a high-performance, inclusive, and emotionally intelligent culture
• Partner with C-Level to align people's vision with company growth
• Lead HR operations, compliance, and people analytics with luxury precision
• Oversee HR systems, compliance, contracts, and people analytics

You Are

• Experienced in leading people functions in hospitality, travel, or luxury environments
• Do not apply if you don't come from a luxury background
• A confident, elegant communicator in English (French or Spanish is a plus)
• Fluent in English, Level C1
• Obsessed with emotional intelligence, talent development, and cultural fit
• A trusted partner to leadership, with strong business and interpersonal acumen
• A modern thinker, ready to reimagine traditional HR into something people love
• You dress with elegance and charm at all times. Your manners are impeccable, your attitude leads

We offer

• The chance to shape the next chapter of Europe’s most exciting Luxury Travel Brand
• A Milan-based role with pan-European leadership and travel opportunities
• A dynamic, entrepreneurial, and design-forward environment
• Access to luxury industry events and global networking
• Competitive compensation and performance incentives

Requirements

• Compensation: Starting from Euro 60,000 + incentives, based on experience and value alignment
• Must have: High emotional intelligence, cultural awareness, and team leadership skills
• A Master's Degree from a recognized university
• You MUST live your energetic personal life in Milan