Head of Inbound Enquiries

Turn Interest into Opportunity. Drive Impact.

What You’ll Do

Lead the Inbound Journey

• Oversee the global process for managing inbound inquiries from email and digital platforms.
• Ensure timely engagement and accurate documentation to create a seamless experience.

Qualify with Insight

• Use advanced tools (Pitchbook, CRM) to assess lead relevance and strategic potential.
• Apply qualification criteria to prioritize high-value opportunities.

Enable Commercial Success

• Route qualified leads to the right regional teams for fast, effective follow-up.
• Maintain clear records of handoffs and status updates in CRM systems.

Measure & Optimize

• Monitor KPIs and conversion metrics to continuously improve processes.
• Deliver regular performance reports and recommendations to leadership.

What You Bring

• Deep understanding of lead management workflows and CRM systems.
• Familiarity with data sources like GlobalData, Pitchbook, and sales enablement tools.
• Strong analytical skills to assess lead quality and identify trends.
• Excellent organizational and communication skills.
• Proven ability to manage multiple priorities and lead a team effectively.

Why Join Us?

• Play a pivotal role in shaping Evotec’s commercial success.
• Lead a global function that turns interest into impact.
• Work in a fast-paced, innovative environment where your ideas matter.

Requirements

• 3+ years of experience in lead management, sales operations, or commercial support.
• Experience managing people and driving team performance.
• Fluent in English.

FR : Dans le cadre de sa politique Diversité, Evotec étudie, à compétences égales, toutes les candidatures dont celles des personnes en situation de handicap.

ENG : In the frame of our Diversity policy, Evotec considers, with equal competences, all applications including people with disabilities.

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