Head of Guest Experience - Luxury Cruise Ship

Silversea is seeking a skilled professional to enhance guest services aboard our luxurious vessels in Rome, Italy. The ideal candidate will have 2-3 years of experience in a similar role within a 5-star international establishment, showcasing exceptional communication skills and a proactive approach to problem-solving. The role includes leading a reception team, ensuring immediate guest satisfaction, and conducting training sessions to foster a culture of service excellence.

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