Head of Digital Strategy and Platforms (m/w/x)

Overview

Head of Digital Strategy and Platforms (m/w/x) at We are Paperjam . Paperjam, founded in 1994 by Mike Koedinger, is Luxembourg’s most influential independent media and business platform. It combines reliable economic, financial, and political journalism with innovation, community, and development in Luxembourg.

Paperjam is recruiting a Head of Digital Strategy and Platforms to lead the digital product team and drive the maintenance, evolution and innovation of our digital platforms — including paperjam.lu and the digital infrastructure for the Paperjam Club. The role aims to deliver high-quality, business-relevant media content and a premium, digital-first experience for club members and partners.

Primary activities of Paperjam include:
Paperjam News: coverage of economic, financial, and political topics; Paperjam Club: Luxembourg’s leading private business club offering conferences, workshops, networking, and an academy; Paperjam Advertising: advertising campaigns; Paperjam Studio: storytelling and visual communication.

Paperjam seeks to be at the forefront of user experience in content delivery, platform usability and service design.

General Role

As Head of Digital Strategy and Platforms, you will lead the digital product team and be responsible for the maintenance, evolution and innovation of our digital platforms, ensuring they serve the dual ambition of delivering high-quality content and offering a premium digital experience for members and partners. You will connect editorial excellence, business engagement and technological innovation, and ensure our digital products reflect and amplify the value Paperjam brings to readers, members and clients across content, events and services.

You will report to the COO, work closely with the Head of IT and the Executive Committee, and collaborate with editorial, marketing, event and commercial teams to develop robust, user-centric and business-driven digital solutions. You will bring a strong product vision, a passion for innovation and AI, and proven leadership in managing cross-functional teams.

Role objective includes leading user experience across content delivery, platform usability and service design.

Responsibilities

• Lead the vision, strategy, roadmap and execution for all Paperjam’s digital products, ensuring alignment with company goals and user needs.
• Structure and lead a high-performing digital product team, fostering innovation, collaboration, and excellence.
• Ensure ongoing maintenance, quality, scalability and performance of existing platforms while developing new features or products.
• Champion a user-centric approach across design, development and optimisation, using data and feedback to guide decisions.
• Collaborate with IT, editorial, commercial and marketing teams to ensure seamless integration between digital products and business processes.
• Actively explore and test AI (e.g., generative AI, recommendations, automation) to enhance internal tools, editorial production and audience engagement.
• Develop and manage external partnerships with technology providers, digital agencies or SaaS vendors.
• Define KPIs, track product performance, ensure on-time delivery and manage the digital product budget.

Profile

• At least 5 years of experience in digital product management or digital leadership roles. Experience in media, publishing or B2B platforms is a strong plus.
• Strong track record in managing digital products end-to-end, from strategy to delivery, with cross-functional teams.
• Solid understanding of UX/UI, Agile methodologies, API-first architectures, CRM integration and data analytics.
• Passionate about innovation and hands-on knowledge or strong interest in applying artificial intelligence to digital products.
• Demonstrated leadership skills, with the ability to inspire, structure and grow a team, and foster an open, constructive, outcome-oriented culture.
• Excellent communication skills, able to bridge technical and non-technical stakeholders.
• Fluent in English (written and spoken). French is a strong asset.
• Master's degree (or equivalent) in digital, tech, business or product innovation.

We offer

• A company with an excellent reputation in the economic fabric of Luxembourg and the Greater Region;
• A dynamic environment, a committed team and a positive working atmosphere;
• A permanent full-time contract;
• Start date to be agreed.

If you think you are the right person for this job, please send your application: CV, cover letter and a portfolio. All applications will be handled in the strictest confidence.

Seniority level

• Director

Employment type

• Full-time

Job function

• Other

Industries

• IT Services and IT Consulting

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