Guest Experience Leader - Front Office (5-Star Hotel)

A luxury hotel collection is seeking a Front Office Supervisor for their prestigious property in Monza, Italy. This role requires at least 2 years of experience in the front office of 5-star hotels, exceptional communication skills, and a commitment to outstanding customer service. Responsibilities include supervising front desk operations, managing guest relations, and ensuring compliance with hotel policies. This is a fixed-term full-time contract for 7 months starting in May 2026, with a focus on creating a positive guest experience.
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