Guest Experience Lead & Resolution Coach

A leading furniture retailer is seeking a Guest Service Lead to provide support to agents and guests for service-related inquiries via phone or email/chat. Candidates should have a high school diploma and 3 years of customer service experience. Proficiency in Microsoft Office and experience with specific tools like AX and Genesys Cloud are beneficial. Compensation ranges from $23.85 to $31.00 per hour, with additional benefits for full-time employees.
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