Group Billing and Credit Manager - Milano Ovest

We are looking for an experienced and forward‑thinking Group Billing & Credit Manager to lead and strengthen our global billing, credit, and collections processes across a dynamic and rapidly evolving multinational Group.

Billing, Revenue & Compliance

• Ensure timely, accurate, and compliant billing for all Group entities.
• Validate billing inputs from Operations, Delivery, and Sales prior to invoice issuance.
• Manage credit notes, billing adjustments, and customer disputes.
• Monitor billing KPIs (accuracy, timeliness, backlog, etc) and ensure alignment with Italian fiscal rules, VAT, e‑invoicing (SDI), and Group billing policies.
• Ensure proper revenue recognition (cut‑off, accruals, deferrals, WIP, multi‑element contracts) and support month‑end closing with Accounting and Controlling.

Systems Integration & Data Governance

• Reconcile data flows across CRM, ERP, and accounting systems to guarantee completeness and consistency.
• Integrate new entities into Group billing, credit, master data, and O2C processes.
• Harmonize billing cycles, VAT rules, and credit policies across the Group.

Credit Management & Risk Assessment

• Define and enforce credit policies, credit limits, and customer risk assessment methodologies.
• Lead credit recovery activities, including reminders, collection calls, payment plans, escalations, and coordination with legal advisors.
• Monitor and improve DSO, aging, cash collection, and BD performance; manage doubtful‑debt provisioning.
• Identify and mitigate fraud risks across O2C processes.

Process Automation & Continuous Improvement

• Drive digitalization and automation of billing, revenue, and credit processes.
• Standardize O2C processes and internal controls across acquired companies.
• Collaborate with IT and SAP teams to enhance system functionality, workflow automation, and data reliability.
• Promote a culture of efficiency, innovation, and continuous improvement.

Profilo del Candidato

• 7+ years of experience in billing, O2C, credit management, or revenue operations, preferably in multinational groups.
• Strong working proficiency with SAP (SD, FI/CO) and CRM/ERP integrations.
• Experience with VAT, e‑invoicing (SDI), and Italian fiscal regulations is an advantage.
• Proven ability to manage complex processes, deadlines, and interdepartmental coordination.
• Experience with process automation, standardization, and system transformation projects.
• Strong analytical mindset, problem‑solving attitude, and ability to challenge the status quo.
• Ability to work in a fast‑changing, scaling environment with cross‑country teams.
• Good working proficiency in English.