Global Learning & Enablement Manager

Role Summary

This is a contract-based position (contractor) with project funding for 3 years.

The Global Learning & Enablement Manager plays a key role in delivering the GS1 Member Organisation (MO) Enablement Programme, supporting the implementation of the GS1 Vision 2030 strategy across the GS1 MOs and the GS1 federation.

This is a delivery and content-driven role focused on translating strategy into practical, high-quality enablement assets, business learning experiences, and engagement activities for MOs. The role combines hands-on content production and maintenance of enablement tools, with project and stakeholder coordination, ensuring enablement initiatives are relevant, scalable, and impactful.

Working closely with Global Office (GO) experts and MOs worldwide, the Global GS1 technical Learning & Enablement Manager identifies enablement needs, designs fit-for-purpose solutions, and ensures consistent execution, measurement, and continuous improvement.

The role reports to the Director of Customer Service, Training and MO Enablement and operates at the intersection of strategy, learning design, and operational delivery.

Key Responsibilities

Engagement Content and Learning Delivery

• Assess MO and GO technical needs, identify capability gaps, and recommend the most effective enablement approach (format, channel, tools).
• Design end-to-end GS1 related technical/standard training and enablement initiatives aligned with Vision 2030 priorities.
• Define success metrics and monitor engagement and effectiveness.
• Produce high-quality enablement assets (slides, guides, templates, content, videos, and any relevant) in-house and/or in collaboration with external agencies, as needed.
• Coordinate Global Office and Member Organisation stakeholders for complex asset development requiring review cycles and refinements based on the diverse needs of the GS1 regions or segments.
• Ensure consistency, usability, accessibility, and brand alignment across all materials.

Webinars and Sessions

• Design and deliver enjoyable GS1 related technical/standards webinars and in-person sessions, coordinating speakers and participants.
• Prepare speaker-ready materials (agendas, flows, presentations, notes).
• Manage end-to-end coordination: planning, logistics, communications, follow-up, and publication of outputs.
• Adapt content and facilitation to different regional contexts and MO maturity levels.

Project, Stakeholder and Programme Management

• Own end-to-end delivery of the MO Enablement programme, including prioritisation, planning, dependencies, governance, approvals, and execution.
• Coordinate GO and MO stakeholders to align priorities and ensure timely decision-making and delivery.
• Maintain and continuously improve enablement tools and platforms (including CRM and knowledge management systems) to support scalable delivery and insight-driven decision-making.
• Analyse results by MO segment and maturity level, using insights to adjust priorities, formats, and approaches for maximum impact.
• Define and track programme metrics aligned to Vision 2030 outcomes, including MO engagement, adoption, capability progression, and reuse of enablement assets.
• Provide clear executive-level reporting on progress, risks, outcomes, and recommendations to support continuous improvement and strategic alignment.

Education and Experience

• Minimum 4 years’ experience within the GS1 system, with a strong understanding of GS1 standards, services, and the GS1 federation.
• 5+ years’ experience in technical/standards training and engagement, learning content development and delivery, project management, or similar delivery-focused roles.
• Proven experience working in international, cross-cultural environments.
• Master’s degree preferred.

Skills

• Strong experience designing and delivering effective technical/standard training and engagement initiatives, both virtual and in person.
• Master of instructional design and solution development.
• Ability to translate needs into clear objectives, learning journeys, and fit-for-purpose materials.
• Strong capability to assess stakeholder needs, identify gaps, and recommend the most effective formats, channels, and tools.
• Experience in programme and project delivery.
• Experience managing multiple workstreams in an international, matrixed environment.
• Strong stakeholder management and influence.
• Strong communication skills and the ability to engage, align, and influence senior and diverse stakeholders.
• Ability to define KPIs, track engagement and effectiveness, and use insights to improve impact.
• Disciplined approach to content quality, lifecycle management, and hands-on use of enablement tools and platforms.
• Adaptability & learning mindset: comfortable operating in evolving environments and continuously updating knowledge, including GS1 standards and services.

This job may require up to 20% global travel.

IMPORTANT! Please refrain from contacting hiring managers on LinkedIn. Apply through LinkedIn Recruiter; we will be in touch if you are a good fit.

GS1 Overview

GS1 develops and maintains the most widely used supply chain standards that are fundamental to numerous enterprises around the world. The best-known symbol of GS1 standards is the barcode, named by the BBC as one of “the 50 things that made the world economy”. Five decades ago, we started by helping food retailers do business more efficiently and reduce consumer prices. Today, GS1 standards improve the efficiency, safety, and visibility of supply chains across physical and digital channels in 25 sectors, including retail omnichannel and e-commerce, healthcare, transport and logistics, food service, technical industries, and humanitarian logistics. Our scale and reach – local Member Organisations (MO) in 120 countries, 2 million user companies, and 10 billion transactions every day – help ensure that GS1 standards create a common language that supports systems and processes across the globe.

GS1 is an Equal Opportunity Employer. We will never unlawfully discriminate on the grounds of race, religion, belief, ethnic origin, colour, nationality, gender, gender reassignment, sexual orientation, age, disability, marriage and civil partnership, pregnancy, maternity, or political opinions.