Global IT Service Support Lead

A leading global engineering company is seeking a Head of Global IT Service Support to oversee IT services in its Genova or Rome office. The role involves managing IT support teams, ensuring compliance with SLAs, and driving process improvements aligned with ITIL practices. Candidates should have 6–8 years of experience in IT Service Support, strong leadership skills, and fluency in English and Italian. An environment focused on respect and innovation is promised.
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