Global IT Service & ESM Specialist – Remote & Flexible

A prominent automotive solutions provider located in Laives, Italy, is seeking an IT Service Specialist to manage ESM solutions across global operations. Responsibilities include designing workflows, managing service delivery, and ensuring ITIL compliance. The ideal candidate holds a bachelor's degree in Computer Science with at least 5 years of experience in ITSM platforms. Analyzing performance metrics and maintaining high-quality service are key focuses of this role, offering a dynamic work environment with growth opportunities.
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