Global Internal Communication Specialist

The Company

KIKO MILANO was founded in 1997 in Milan and since then has revolutionized how cosmetics are sold globally. We thrive to offer an incredible variety of products, textures & colours, a multi-sensorial experience in innovative technology yet always at an affordable price. Based in Italy, and truthful to its DNA, KIKO MILANO takes advantage of combining trustworthy quality, creativity and stunning aesthetics

Your role at KIKO MILANO

We are looking for a Global Internal Communication Specialist to join KIKO MILANO’s HR Team, reporting to the Global Internal Communication Senior Manager.

This role focuses on creating and implementing strategic internal communication initiatives on a global scale. The ideal candidate will be passionate about crafting engaging content and fostering a strong sense of community and belonging among employees across all geographies.

You'll contribute to the promotion of KIKO’s company culture by managing internal communication channels and platforms, organizing global events, supporting cultural and onboarding initiatives, and driving cross-functional projects aimed at increasing employee engagement and cohesion.

In particular, you will:

• Define and manage the internal editorial plan, ensuring it aligns with business goals and resonates with different internal audiences.
• Create original content and review materials from other departments, coordinating closely with graphic design, marketing, and other key functions. A strong creative flair and sensitivity to HR themes are essential.
• Segment recipients, adapt the tone of voice, and plan content across multiple channels, managing timing, themes, and distribution.
• Explore new tools, formats, and initiatives to keep content fresh, engaging, and relevant.
• Monitor and evaluate the effectiveness of communication campaigns, sharing results with key stakeholders and identifying actions for improvement.
• Manage the internal community, publishing and adapting content for different target groups, and ensuring alignment across geographies.
• Coordinate and support local teams in identifying market-specific content and aligning their contributions to the global strategy.
• Coordinate and deliver internal live events across HQ, global, and retail levels — from identifying relevant topics to managing logistics and content.
• Engage speakers (internal and external), prepare presentations and materials, manage communications across all event phases, and track participation and engagement.
• support the launch of key cultural initiatives by building launch strategies, involving internal stakeholders, and ensuring flawless execution from logistics to follow-up.

What you will need to succeed

• A degree in Communications, Marketing, Humanities, or a related field
• 2 to 3 years of experience in a similar role, preferably within a multinational environment
• Solid understanding of HR-related content, dynamics, and internal audiences
• Experience in content planning, copywriting, and storytelling across various formats and platforms
• Strong project management and organizational skills, with the ability to manage multiple stakeholders and deadlines
• Familiarity with graphic tools or basic video editing software is a plus (e.g., Canva, Adobe suite)
• Previous experience with community platforms and content management systems is a plus
• Strong analytical mindset, with the ability to interpret communication metrics and translate them into actionable insights
• Fluency in English (written and spoken) is essential; additional languages are a plus

We would love if you had

• Ability to learn on the job
• Flexibility
• Strong problem-solving skills & detail-oriented
• Highly collaborative style & willingness and demonstrated ability to work in teams
• Openness to a culture of continuous feedback

KIKO si impegna ad ampliare i propri sforzi per garantire le Pari Opportunità e dedica una particolare attenzione all’integrazione delle persone con disabilità all’interno dell’azienda. Tutte le posizioni aperte in KIKO sono rivolte anche ai candidati appartenenti alle Categorie Protette l.68/99. I dati verranno trattati esclusivamente ai fini di Ricerca del Personale. Leggi l'informativa privacy riportata al link