Global Client Operations Coordinator

Publicis Groupe Italia · Milano, Lombardia, Italia · · 50€ - 70€


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Publicis Groupe
Founded in 1926 by Marcel Bleustein-Blanchet, Publicis Groupe is now the leading communication group in the world.

Company Description

Publicis Groupe, established in 1926 by Marcel Bleustein-Blanchet, is a global leader in communication. In Italy, it operates with three offices (Milan, Turin, and Rome) and over 1500 professionals. The group acts as a strategic partner, offering expertise and integrated solutions across creativity, media, production, and business transformation.

What makes us unique?

We are a "Connecting Company," driven by a common purpose, a strong spirit, shared behaviors, great character, and an unwavering focus on clients - Power of One .

Overview

We are seeking a Client Operations Coordinator for one of our large global clients. The role involves delivering excellence in financial and operational governance, ensuring client satisfaction, and collaborating with international teams to follow global operations processes.

The coordinator will manage operational processes, support local markets in payment deadlines, PO management, issue resolution, and lead operational meetings. They will also own agency operations related to coordination, tools, and database management.

Responsibilities

  • Attention to detail: Manage aspects of the client globally, maintain financial tracking, and ensure deadlines are met.
  • Trusted advisor: Develop strong stakeholder relationships, manage financial tasks, and own recurring projects.
  • Global coordination: Collaborate with international markets, execute processes, and foster effective communication.

Qualifications

Experience and Knowledge:

  • 3+ years in operations/media finance
  • Project management experience
  • Interest in international project management
  • Basic media understanding
  • Experience in client communication

Technical Skills:

  • Advanced Microsoft Excel skills
  • Data management and interpretation
  • Financial reporting interpretation

Soft Skills:

  • Highly organized
  • Effective communicator
  • Problem solver
  • Process-oriented
  • Teamwork and time management skills

Languages:

  • Fluent in English (mandatory)
  • Fluent in Italian

Education:

  • Bachelor's degree or equivalent

Additional Information

  • Learning & Development programs
  • Corporate benefits and discounts
  • Wellness programs and flexible work options

Our motto: "Viva La Différence ". We are committed to diversity and inclusion.

Job Details

  • Seniority level: Not Applicable
  • Employment type: Full-time
  • Job function: Management and Manufacturing
  • Industry: Advertising Services
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