General Manager - Moxy Pompei

Moxy Hotels, a vibrant and affordable brand under the Marriott Bonvoy portfolio, is designed to provide guests with a playful and stylish experience. With a presence in numerous locations globally, Moxy celebrates nonconformity, open-mindedness, and originality.

• Job Summary

As the General Manager for Moxy Pompei, you will lead the charge in delivering the unique Moxy experience, blending affordable luxury with a playful atmosphere. We're seeking a dynamic leader with 1-3 years of previous GM experience, ideally with a background in lifestyle hotel brands. Fluent Italian is a must, and eligibility to work in the EU is required.

• Key Responsibilities
• Business Strategy Development
• Explore new business opportunities and develop business plans that align with Moxy's brand strategies.
• Stay current with industry trends and monitor the strengths and weaknesses of competitors.
• Translate Marriott's global strategic plan into executable strategies for the property.
• Business Strategy Execution
• Execute business plans to maximize guest satisfaction, profitability, and market share.
• Hold the property leadership team accountable for successful delivery of business plans.
• Experiment with new ideas to enhance guest satisfaction and profitability, taking calculated risks when needed.
• Sales and Marketing
• Work closely with the Sales and Marketing team to develop revenue-generating strategies specific to the Moxy brand.
• Identify new business leads and actively pursue opportunities, ensuring alignment with brand strategy.
• Business Information Analysis
• Review business-related data such as financial performance and guest satisfaction.
• Proactively address changing market conditions to ensure the property operates within budgetary guidelines.
• Use business information to identify indicators of success and areas for improvement, integrating findings into business plans.
• Talent Management and Organizational Capability
• Create a cohesive and high-performance team, fostering a positive and innovative work environment.
• Coach the leadership team, providing specific feedback and holding them accountable for performance.
• Employee and Labor Relations
• Ensure fair and respectful treatment of all employees, fostering open communication and engagement.
• Celebrate employee success and work with Human Resources to maximize engagement.
• Customer and Public Relations Management
• Interact with guests to obtain feedback, recognizing outstanding service and addressing potential service failures.
• Anticipate the needs of guests to deliver flawless service and ensure positive publicity.
• Company / Brand Policy, Procedures, and Standards Compliance
• Ensure property compliance with legal, safety, and Moxy brand standards.
• Conduct routine quality assurance audits and walk-throughs to maintain high standards.
• Hold employees accountable for performing audits regularly and ensure appropriate training.
• Qualifications
• Experience
• 1-3 years of luxury GM experience, preferably in lifestyle brands.
• Language Skills
• Fluent in Italian, with effective communication skills in English.
• Leadership Abilities
• Strong leadership skills, with the ability to inspire and lead a diverse team.
• Strategic Thinker
• Proven ability to develop and execute strategic business plans.
• Revenue Management
• Experience in driving revenue strategies and maximizing property profitability.
How to Apply :

• Job Summary

As the General Manager for Moxy Pompei, you will lead the charge in delivering the unique Moxy experience, blending affordable luxury with a playful atmosphere. We're seeking a dynamic leader with 1-3 years of previous GM experience, ideally with a background in lifestyle hotel brands. Fluent Italian is a must, and eligibility to work in the EU is required.

• Key Responsibilities
• Business Strategy Development
• Explore new business opportunities and develop business plans that align with Moxy's brand strategies.
• Stay current with industry trends and monitor the strengths and weaknesses of competitors.
• Translate Marriott's global strategic plan into executable strategies for the property.
• Business Strategy Execution
• Execute business plans to maximize guest satisfaction, profitability, and market share.
• Hold the property leadership team accountable for successful delivery of business plans.
• Experiment with new ideas to enhance guest satisfaction and profitability, taking calculated risks when needed.
• Sales and Marketing
• Work closely with the Sales and Marketing team to develop revenue-generating strategies specific to the Moxy brand.
• Identify new business leads and actively pursue opportunities, ensuring alignment with brand strategy.
• Business Information Analysis
• Review business-related data such as financial performance and guest satisfaction.
• Proactively address changing market conditions to ensure the property operates within budgetary guidelines.
• Use business information to identify indicators of success and areas for improvement, integrating findings into business plans.
• Talent Management and Organizational Capability
• Create a cohesive and high-performance team, fostering a positive and innovative work environment.
• Coach the leadership team, providing specific feedback and holding them accountable for performance.
• Employee and Labor Relations
• Ensure fair and respectful treatment of all employees, fostering open communication and engagement.
• Celebrate employee success and work with Human Resources to maximize engagement.
• Customer and Public Relations Management
• Interact with guests to obtain feedback, recognizing outstanding service and addressing potential service failures.
• Anticipate the needs of guests to deliver flawless service and ensure positive publicity.
• Company / Brand Policy, Procedures, and Standards Compliance
• Ensure property compliance with legal, safety, and Moxy brand standards.
• Conduct routine quality assurance audits and walk-throughs to maintain high standards.
• Hold employees accountable for performing audits regularly and ensure appropriate training.
• Qualifications
• Experience
• 1-3 years of luxury GM experience, preferably in lifestyle brands.
• Language Skills
• Fluent in Italian, with effective communication skills in English.
• Leadership Abilities
• Strong leadership skills, with the ability to inspire and lead a diverse team.
• Strategic Thinker
• Proven ability to develop and execute strategic business plans.
• Revenue Management
• Experience in driving revenue strategies and maximizing property profitability.
How to Apply :
• Salary
• 60,000.00 - €75,000.00 per year

Work Location : In person