General Manager

Panoram Hotel Management is a hotel management company operating in Spain and Italy, with more than 20 properties and ongoing projects under international brands such as Hilton, IHG, and Accor. Our model combines innovation, technology, and scalable strategies to deliver efficient, results-oriented management with a strong focus on talent development and operational excellence.

As part of our continued growth, we are seeking an experienced General Manager to lead the conversion of an existing hotel into a newly branded international property in Taormina (Italy). This role requires a seasoned hospitality professional with strong luxury, F&B, MICE, and leisure experience.

Duties & Responsibilities

• Lead daily hotel operations, ensuring exceptional guest experience and full compliance with Hilton brand standards and company policies.
• Oversee a property with strong F&B presence, meeting & event spaces, and a vacation/leisure-focused profile.
• Drive commercial strategy, budget control, revenue performance, and operational efficiency.
• Foster a culture of development, engagement, and performance across all teams.
• Ensure effective communication with stakeholders and manage the hotel’s transition to an international brand.
• Guarantee compliance with legal, operational, and audit requirements.
• Act as the key liaison with ownership, corporate teams, and Hilton representatives during the hotel conversion and ongoing operations.

Qualifications

• Native Italian speaker.
• Fluent English is mandatory.
• 5+ years of experience as General Manager (preferably more).
• Proven experience in 5-star hotels.
• Strong background in Food & Beverage–focused properties.
• Experience managing meeting rooms/MICE facilities.
• Previous roles in leisure or vacation-oriented hotels.
• Strong leadership skills with a hands-on approach.
• Excellent financial, analytical, and strategic capabilities.
• Degree in Hospitality Management or similar is valued.

At Panoram, we believe in equal opportunities. We are committed to a diverse and inclusive work environment where everyone can develop and contribute their talent regardless of gender, age, origin, abilities, orientation or any other personal condition. We promote inclusive hiring and mutual respect as part of our culture because we are convinced that diversity enriches our team and our customers' experience.