Descrizione dell'offerta
Job Scope
Supporting the Customer Education & Training Associate Director in defining the local plan. Execution of Customer Education and Training Activities, to be conducted in collaboration with internal and external stakeholders to ensure compliance with Galderma code of ethics and local and international standards and regulatory requirements for medical device, pharmaceuticals and cosmetic products.
Technical Skills
Education/Training: Pharmaceutical/Scientific university degree. Fluent in English.
Work Experience
4/5 years.
Required pre‑requisites skills/experience for this position
- Proven verbal and written communication skills and ability to work cross‑functionally and cross‑culturally
- Experience on the field with HCPs
- Behavioral skills
- Strong communication skills across listening, verbal and written
- High levels of accuracy
- Strong ability to manage multi‑tasking and stressful event activities
- Networking / Relationship Management
- Can work to tight / strict deadlines
- Consolidated experience in project management
Duties & Responsibilities
- Support the Line Manager in the creation of the annual BU training and education plan to HCPs ensuring relevant needs of various customer types are covered
- Accountable for planning & execution and follow up of Training events: Masterclasses, Hands on, congress activities
- Full responsibility on Hands‑on training plan
- Serves as a project management subject of reference for agencies and other third parties involved in the plan organizations
- Interact with compliance/ reg/med to make sure training sessions are done according to SOP rules
- Sample shipment management for Training events
- Support in management of KOLS
- Build relationships with specific KOLs
- Support in Building development plans for all trainings