Front Desk Full-Time Associate
Descrizione dell'offerta
Join to apply for the Front Desk Full-Time Associate role at Easy Mile Fitness .
Position Summary: As a Front Desk Associate at Planet Fitness, you will be the first point of contact for members and guests, delivering exceptional customer service while maintaining a clean, welcoming environment.
Key Responsibilities
- Greet members and guests in a friendly and professional manner.
- Assist members with inquiries about membership options, policies, and gym services.
- Check-in members as they arrive, maintain an organized front desk, and handle membership‑related transactions.
- Ensure the front desk and surrounding areas remain tidy; maintain locker rooms and bathrooms.
- Educate potential members about the benefits of joining Planet Fitness and encourage sign‑ups for memberships and services.
- Collaborate with team members and management to achieve club goals and ensure excellent customer service.
Qualifications
- Previous customer service experience preferred.
- Strong communication and interpersonal skills.
- Basic computer skills.
- Positive attitude with a passion for helping others.
- Ability to work in a fast‑paced environment and manage multiple tasks.
- Flexible to work evenings and weekends.
- High school diploma or equivalent.
Seniority level
Entry level
Employment type
Full‑time
Job function
Other
Industry
Wellness and Fitness Services
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Location: Naples, Campania, Italy.
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