Fleet Hospitality Excellence Director & Training Lead

A global cruise line is seeking a Training Specialist with a strong background in hospitality and expertise in service standards. The role focuses on designing tailored training programs, collaborating to enhance service delivery, and ensuring high satisfaction scores. Candidates should have at least 3 years' experience, excellent communication skills, and demonstrate effective report writing. This position is based in Italy and offers an opportunity to influence the quality of service across the fleet.
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