Fleet Guest Experience Director & Training Lead

A leading cruise line based in Italy is seeking a qualified professional to enhance service standards aboard its ships. This role focuses on designing training programs tailored to specific needs and influencing quality assessments. The ideal candidate should have at least 3 years of experience in hospitality and be skilled in using Microsoft Office, coaching, and report writing. Collaboration with HR and operational leaders is key to ensuring consistent delivery of luxurious guest experiences throughout the fleet.
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