Fleet Guest Experience Director & Training Lead

A leading cruise line is seeking a professional with at least 3 years of hospitality experience to develop and implement tailored training programs. Responsibilities include influencing service quality scores, collaborating with department leaders, and ensuring consistent delivery of service standards. Candidates should have strong communication skills, knowledge of personalized service principles, and proficiency in Microsoft Office 365. This position offers a chance to enhance guest experiences on luxury cruises.
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