Fleet Guest Experience Director & Training Lead

A leading cruise line in Italy is seeking a professional to develop and implement training programs for their hospitality teams. The role focuses on enhancing service delivery standards and fostering cross-departmental communication. Candidates should have at least 3 years of hospitality experience, with expertise in Forbes Travel Guide standards and familiarity with Microsoft Office 365. Exceptional communication skills and report writing abilities are essential. This position offers a chance to impact guest experiences significantly.
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