Fleet Guest Experience Director & Training Lead

A luxury cruise line is seeking a dedicated hospitality professional to enhance on-board training programs and service standards. The role involves collaborating with HR to create tailored training, influencing service quality assessments, and ensuring exceptional guest satisfaction. Ideal candidates have at least 3 years of hospitality experience and demonstrate exceptional communication and report writing skills. If you possess expertise in coaching and hospitality services, we encourage you to apply for this impactful position based in Palermo, Italy.
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