Fleet Guest Experience Director & Training Lead

A leading cruise company based in Milano is seeking a hospitality training professional to enhance service delivery standards fleet-wide. The ideal candidate will have a minimum of 3 years of experience and a proven track record in designing training programs tailored to shipboard operations. Responsibilities include collaboration with HR to develop customized training and ensuring adherence to Forbes Travel Guide service standards. Exceptional communication skills and expertise in using Microsoft Office are essential for this role.
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