Fleet Guest Experience Director & Training Lead

A global cruise line is seeking an experienced Hospitality Trainer in Livorno, Italy. This role involves collaborating with partners to design training programs, influencing quality assessment scores, and ensuring service standards delivery. Candidates should have at least 3 years in hospitality, a strong grasp of Forbes Travel Guide service standards, excellent communication skills, and proficiency in Microsoft Office. Join a dynamic team focused on enhancing guest experiences across the fleet.
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