Fleet Guest Experience Director & Training Lead

A leading cruise line company in Italy is seeking a candidate with a minimum of 3 years of hospitality experience. The role involves collaborating with HR to develop training programs, influencing service quality assessments and ensuring the consistent delivery of service standards. Ideal candidates should possess strong communication skills, advanced knowledge of coaching techniques, and the ability to use Microsoft Office 365. This position offers the chance to enhance the guest experience across the fleet.
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