Fleet Guest Experience Director & Training Lead

A leading cruise line is seeking a Training Development Specialist based in Italy, Lazio, Frosinone. The role focuses on collaborating with HR to develop tailored training programs, influencing service quality assessments, and ensuring high standards of personalized service. Candidates should have a minimum of three years in hospitality, strong communication skills, and be proficient in Microsoft Office 365. This position offers the opportunity to make a significant impact on guest satisfaction and service quality across the fleet.
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