Fleet Guest Experience Director & Training Lead

A leading cruise line is seeking a Hospitality Training Specialist to develop and implement tailored training programs aimed at enhancing the guest experience aboard their fleet. Responsibilities include collaborating with HR partners, influencing service quality ratings, and ensuring consistent delivery of service standards. Ideal candidates will have a minimum of 3 years in hospitality, expertise in training development, and exceptional communication skills. This role is crucial for maintaining high service quality across the fleet.
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