Fleet Guest Experience Director & Training Lead

A leading cruise line company is seeking a candidate for a role focused on developing tailored training programs and ensuring high service quality standards. The ideal candidate should have a minimum of 3 years of experience in hospitality, excellent knowledge of personalized service principles, and proficiency in Microsoft Office 365. Responsibilities include collaborating with HR partners and influencing quality assessment scores, all while supporting the overall guest experience in a shipboard operation.
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