Fitness & Wellness Madison House Milan

Sunset Hospitality Group

Sunset Hospitality Group (SHG) is a leading international group in the lifestyle hospitality sector, with a portfolio including Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs and Wellness Centres. With over 87 venues across 26 countries, SHG defines new standards of lifestyle hospitality, delivering distinctive and world-class experiences that inspire and connect people and cultures across the globe.

Madison House

Opening in Milan in 2026, Madison House will be an exclusive members club inspired by the international luxury lifestyle. A private and elegant destination for a selected community brought together by shared values of wellbeing, culture and social connection. Sophisticated atmospheres, curated design and exceptional service will make Madison House a new reference point for experiencing Milan with style.

Main responsibilities

• Lead the development and implementation of the fitness and wellness offering from the pre-opening phase, ensuring alignment with the club’s positioning and brand standards.
• Oversee the day-to-day operations of all fitness and wellness areas, maintaining premium service quality, safety protocols and operational excellence.
• Design, coordinate and supervise group classes, personal training services and holistic wellness programs tailored to members’ needs.
• Recruit, onboard, train and manage the fitness and wellness team, fostering a high-performance, motivated and service-oriented culture.
• Create bespoke fitness and wellness programs for members, collecting feedback and monitoring performance to continuously improve the offering.
• Collaborate closely with Membership, Events and other departments to deliver integrated initiatives that enhance member engagement and retention.
• Establish and manage partnerships with wellness brands, local businesses and industry professionals to enrich the club’s wellness ecosystem.
• Define, manage and monitor the departmental budget, ensuring cost control, resource optimization and financial sustainability.

Qualifications

• Degree or diploma in Sports Science, Sports Management or related field.
• International certifications in fitness (ACE, NASM, ISSA) or Italian equivalents (FIPE, CONI, CSEN).
• Additional courses in management, hospitality or wellness are a plus.
• 3–5 years of managerial experience in gyms, wellness clubs or luxury hotels.
• Fluent in Italian and English (written and spoken).
• Strong leadership, communication and problem-solving skills.
• Attention to detail and ability to deliver highly personalized service.
• Proficiency with gym management software and booking systems.

Benefits

• Competitive Salary.
• Discounts Across Sunset's Venues and More: Experience the Sunset lifestyle to the fullest with exclusive discounts at all our venues and beyond.
• Career Growth Opportunities: Your professional journey is our priority. Elevate your career with tailored growth opportunities that align with your ambitions.

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